Government > Departments > Youth and Workforce Services > FAQs

Frequently Asked Questions

What is a One-Stop Center?

The Workforce Investment Act requires a “One-Stop” Delivery System where more than 24 state and local agency partners are tasked with delivering a universally accessible, integrated system of labor market information and education/training programs.

What Services does a One Stop Career Center deliver?

Labor market information
Job search assistance (resumes, interviewing)
Employee search assistance (for employers)
Resource library (including computers)
Free office resources (telephone, fax, photocopier)
Support services
Training

How do I apply for Unemployment benefits?

Unemployment Insurance claims can be filed on-line by following the instructions at www.labor.state.ny.us or calling 1-888-209-8124.

Website link – www.capreg.org