Commissioner Rachel McEneny appears at The Atlantic Festival to Discuss how the City of Albany Survived a Ransom Ware Attack
- Rapidly supported the expansion of technology required for 30% of the workforce to telecommute effectively and for City departments to hold public meetings via video conference for the first time.
- Centrally managed the purchase, inventory, and distribution of over 250,000 items of personal protective equipment (PPE) and cleaning supplies for the City’s workforce.
- Implemented spending control measures to maintain the fiscal health of the City and continuity of operations.
- Oversaw the City’s FEMA reimbursement application, becoming the first New York State municipality to be approved for reimbursement.
- Developed the City’s first-ever Telecommuting Policy and work from home resources portal.
- Published a daily COVID dashboard to track employee COVID cases, workforce attendance, and PPE inventory.
- Supported employees and managers through the COVID-19 crisis by deploying emergency leave and paid sick time, conducting a needs assessment survey, connecting employees with physical and mental health resources, sending weekly employee communications, and hosting webinars on evolving policies and procedures.
- Oversaw City Hall Reopening: implemented and managed the City Hall Ambassador program to assist members of the public with accessing services; adjusted office layouts to accommodate social distancing requirements; and deployed new SOPs, signage, and health screening protocols.
Training and Professional Development
- Completed a Citywide rollout of LinkedIn Learning, a best-in-class online professional development and training program with thousands of course offerings to upskill our employees.
- Implemented annual workplace violence prevention, sexual harassment prevention, and diversity and inclusion training for all city employees.
- Hosted departmental training and listening sessions on race.
Technology and Innovation
- Digitized forms and applications including the marriage license application, Summer Youth Employment Program application, CDBG funding application, and other internal forms to reduce in-person interactions and drive efficiencies.
- Improved Citywide network security by implementing several layers of defense, including intrusion-prevention systems and advanced next-generation firewalls in front of critical servers and email security software.
- Implemented new City Website and Intranet to go-live in late 2020.
- Continued to expand the City datacenter resources to include cloud-based infrastructure to provide for improved resiliency, availability, and disaster recovery.
- Upgraded over 250 desktops to the latest operating system.
- Upgraded multiple departmental IT systems to leverage the latest features, tools, and enhanced functionality.
- Implemented online benefits enrollment for employees.
Cultural Affairs and Virtual Event Programming
- Produced the first-ever Virtual Tulip Festival, Virtual Live at Five concert series, Palace Sessions, Virtual Jazz Festival, At-Home Entertainment Channel, Podcasts, and Capital Covers videos.
- Launched Albany Cares: a healthcare drive to collect money and donations for Albany residents in need of help during the pandemic.
- Reimagined Fallbany, Cash for Coats, the City Hall Tree-Lighting, and Last Run 5K to continue with cultural programming and events during COVID-19.
- Continued converting all 10,800 City streetlights to energy-efficient LED technology, with anticipated completion by the end of 2020.
- Led a multi-agency task force to secure outside funding for the purchase and installation of 10 electric vehicle dual charging stations.
- Completed the City’s first Greenhouse Gas Emissions Inventory since 2012, which will provide a baseline for measuring future emissions reductions.
- Conducted a pilot air quality study in City Hall.
- Revised the bylaws of the Sustainability Advisory Committee to become more streamlined and effective.